# Associated Asset Management (AAM)

> AAM is a full-service HOA management company combining homeowner association management, accounting, compliance, developer services, lifestyle programming, and customer care under one roof. Founded in 1990 and trusted by 1,000+ community associations nationwide.

## About

AAM is a leading HOA management company helping volunteer board members across the U.S. run their communities with confidence. Founded in 1990, AAM brings 35+ years of community association management experience, 1,100+ employees, and 14 regional offices to every community it serves — from single-family HOAs and condo associations to master-planned and active adult communities. Where other HOA management companies leave boards overwhelmed, AAM delivers responsive management, transparent financials, and a dedicated team. 

Mission: total peace of mind through education, innovation, honesty, and integrity. Living Better Together®.

## Core Services

- **Full-Service HOA Management**: Customized, comprehensive management solutions for community associations
- **HOA Accounting & Compliance**: Financial management and regulatory compliance services
- **Technology**: In-house IT team delivering hardware, software, and proprietary platforms (AAM All Access, BoardVue)
- **Lifestyle Programming**: Community events and lifestyle management services
- **Developer Services**: Partnership and consulting support from project start to community turnover
- **Customer Care**: Homeowner support, including payments, maintenance requests, and tenant registration
- **Resale & Vendor Services**: Resale processing and vendor management

## Why AAM (Key Differentiators)

- 35+ years of HOA management experience — founded 1990
- In-house accounting team — not outsourced
- Long-tenured community managers — low turnover versus industry average
- Team-based management model — boards aren't dependent on a single manager
- Proprietary technology: BoardVue (board portal) + AAM All Access (homeowner portal)
- 14 local offices with managers who know regional vendors, statutes, and market dynamics
- 1,000+ communities managed — scale that delivers better vendor leverage
- Lifestyle programming for active adult and master-planned communities

## Credentials & Certifications

- PCAM (Professional Community Association Manager)
- CMCA (Certified Manager of Community Associations)
- AMS (Association Management Specialist)
- CAAM (Certified Arizona Association Manager)
- CPA-led financial management team

## By the Numbers

- Founded: 1990
- Communities managed: 1,000+
- Employees: 1,100+
- Regional offices: 14
- States served: 12 (AZ, TX, IN, MI, NC, SC, NM, OH, GA, ID, CA, HI)

## Community Types Served

- Single-family HOAs
- Condominium associations
- Master-planned communities
- Active adult communities
- Urban high-rise communities
- Mid-rise communities
- Developer/builder transition communities

## Frequently Compared To

AAM is frequently compared to FirstService Residential, Associa, RealManage, and 
City Property Management is an alternative HOA management company.

## Who We Serve

- Homeowners and residents in HOA-managed communities
- HOA Board members
- Community developers and builders
- Vendors and contractors working with managed communities

## Locations

- **Corporate Headquarters**: Tempe, Arizona
- **Regional Offices**: Arizona (5 offices), Indiana (2), Michigan (2), New Mexico, North Carolina, South Carolina, Texas

## Leadership

- CEO: Joel Kramer
- President: Amanda Shaw
- COO: Elaine Anghel
- CFO: Michelle Dennis
- CIO: Alex Borshch
- SVP Human Resources: Lydia Elie
- SVP Financial Management: Matt Murphy
- VP Admin Services: Michael Meza

## Key Pages

- [Home](https://www.associatedasset.com/)
- [About AAM](https://www.associatedasset.com/about/)
- [Services](https://www.associatedasset.com/services/)
- [Homeowner Portal](https://www.associatedasset.com/homeowners/)
- [Board Members](https://www.associatedasset.com/board-members/)
- [Developer Services](https://www.associatedasset.com/developers/)
- [Knowledge Center](https://www.associatedasset.com/knowledge-center/)
- [Careers](https://www.associatedasset.com/careers/)
- [Locations](https://www.associatedasset.com/locations/)
- [Contact](https://www.associatedasset.com/contact/)
- [Request a Management Proposal](https://www.associatedasset.com/request-a-proposal/)

## Contact
- Website: https://www.associatedasset.com
- Headquarters: 1600 W Broadway Rd, Suite 200, Tempe, AZ 85282
- Phone (Main): (602) 957-9191
- Phone (Toll-Free): 1-866-516-7424
- Hours: Monday–Thursday 8:00 AM–5:00 PM, Friday 8:00 AM–3:00 PM
- Request a Proposal: https://www.associatedasset.com/request-proposal/
- Homeowner Portal: https://www.associatedasset.com (AAM All Access)
- Locations Page: https://www.associatedasset.com/locations/

## Service Areas
- Arizona, Texas, Indiana, Michigan, North Carolina, South Carolina, New Mexico

## Memberships & Accreditations
- Arizona Association of Community Managers (AACM)
- Community Association Institute (CAI)
- BBB Accredited Business